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If you do not understand any part of these ‘Terms and Conditions’ please call Desi Jockeys or seek legal advice prior to confirming a booking and agreeing to them.
Once a booking has been confirmed with the ‘client’ and ‘artist’ VERBALLY, ELECTRONICALLY or in WRITING, both parties will be subject to a legally binding contract consisting of the ‘Booking Contract’ and the following non-negotiable ‘Terms and Conditions’. Non-return or non-completion of the ‘Booking Contract’ does not terminate the agreement.
Clause 1: The Booking Process
Once the booking has been confirmed with the ‘artist’ and ‘client’, the ‘artist’ issues the ‘client’ with a ‘Booking Contract’ for signature. This should be checked, signed and returned to the ‘artist’ within 7 days. Upon receipt, the ‘artist’ shall file a copy.
The ‘Booking Contract’ may be modified with agreement from all parties concerned. Where necessary the ‘Booking Contract’ may be reissued.
Clause 2: Payment of Booking Fees
The booking deposit and signed ‘Booking Contract’ are due within 7 days of issue and, unless specified otherwise in the ‘Booking Contract’, the remaining balance should be paid to the ‘artist’ on the day of the event before their performance commences. If the ‘artist’ does not wish to collect payment on the day then the client must pay the balance of the booking fees to the ‘artist’ 2 weeks prior to the event.
If a payment due to the ‘artist’ has not been received in the specified time, the ‘artist’ may terminate the ‘Booking Contract’ without penalty. Additionally, the ‘client’ remains liable for cancellation fees as outlined in ‘Clause 7: Cancellations’.
If the booking deposit has not been received within the allotted time (7 days) this may be perceived as a breach of contract and free the ‘artist’ from contractual ties. However, the ‘client’ will still be accountable to ‘Clause 7: Cancellations’ and also remain liable for the booking deposit.
Failure to pay the ‘artist’ the remaining balance within the terms agreed in the ‘Booking Contract’ will automatically result in a late payment administration fee of £25 (plus VAT) being charged to the ‘client’ by the ‘artist’. This payment will be added to the outstanding balance and should be paid within 7 days. For every 7 days thereafter, and to a maximum of 14 days, a further £25 (plus VAT) shall be added to the outstanding amount. In addition, if a cheque paid to the ‘artist’ on the day of the event does not clear (i.e. it ‘bounces’), these charges shall also become applicable, plus, any costs incurred by the ‘artists’ bank for handling and administration.
Where the outstanding balance has not been paid within 14 days, the amount may be sought via legal processes or referred to a debt recovery agency by the ‘artist’.
Clause 3: Expenses
Where the ‘client’ has agreed to cover additional expenses (i.e. accommodation) they must be repaid to the ‘artist’ within 28 days of the event. This is provided receipts and the ‘artist’ has forwarded invoices to the ‘client’ in reasonable time.
Clause 4: Client Responsibilities
The ‘client’ must ensure that the performance venue is able to provide a safe source of power, a safe performance area, and that they can accommodate the performance of the ‘artist’ by possessing appropriate licenses and no inhibiting noise limiters. If non-performance or a below par performance results due to venue restrictions, the ‘client’ will still be liable for the total fees.
The ‘client’ should ensure these requirements are investigated prior to the confirmation of any booking and any relevant information disclosed to the ‘artist’.
Furthermore, it is also the responsibility of the ‘client’ to ensure that the ‘artist’ is provided with free parking facilities at the performance venue for all vehicles associated with their act. Should no free parking be available the ‘client’ is liable for any parking charges incurred.
It is also the ‘clients’ duty to ensure that the ‘artist’ is provided with adequate refreshments throughout their stay at the performance venue. The minimum that must be made available is a free unlimited supply of mineral water and soft drinks and a hot meal or buffet for all members of the act and their party. Whilst the hot meal or buffet is negotiable for events of 3 hours duration or less, mineral water and soft drinks should always be provided.
The ‘client’ must also ensure that there is an adequate area for the ‘artist’ to change in and store equipment and / or instrument cases. The area should preferably be lockable and include chairs for the entire party and a safe source of power.
Unless given express permission, ‘artist’ equipment and instruments are not available for use by any other person.
If an ‘artist’ is subjected to aggressive or abusive behaviour and the ‘client’ does not remove the perpetrator the ‘artist’ shall be allowed to terminate their performance without penalty. The ‘client’ will still be liable for the total fees.
The required elements within ‘Clause 4: Client Responsibilities’ must be provided by the ‘client’ at their own expense and if not supplied may be considered a breach of contract. Provisions outlined in ‘Clause 4:
Clause 5: Artist Responsibilities
The ‘artist’ will perform for the ‘client’ to their highest standard and in the manner in which they have represented themselves via promotional material.
Unless specifically outlined in the ‘Booking Contract’, the ‘artist’ should provide the relevant equipment in order to carry out the performance. The ‘artist’ is responsible for the good working order and safety of their own equipment. This should be reflected by acts using electrical equipment having it PAT tested annually. In addition, the ‘artist’ should undertake Public Liability Insurance (to a minimum of £1,000,000 cover). The ‘artist’ is fully responsible for these matters.
The ‘artist’ shall not drink alcohol excessively before, during or after their performance. In addition, the ‘artist’ will not use illegal drugs on the day of the event or at the venue itself in any capacity. The ‘artist’ should be aptly attired for their performance in line with agreements made with the ‘client’ prior to the event, and they should remain courteous with the ‘client’, guests and employees of the venue. The ‘artist’ will not act in any manner that is deemed damaging to the reputation of themselves or the ‘client’.
The ‘artist’ must contact the ‘client’ directly before the event in accordance with the time frame detailed in the ‘Booking Contract’. This contact should be used to re-confirm the details in the ‘Booking Contract’ and finalise details such as parking, dress code, refreshments, payment and invoice matters.
It is the responsibility of the ‘artist’ to ensure that upon signing the ‘Booking Contract’ they are under no obligation to another party in a manner that may interfere with this booking.
Clause 6: Complaints
In the event of a dispute or complaint, the issue must be put in writing by the ‘client’ and forwarded to the ‘artist’ within 28 days. The ‘artist’ will then mediate with the intention of reaching a satisfactory outcome. If the matter cannot be resolved, or an agreement reached, then the ‘client’ should seek legal advice.
Clause 7: Cancellations
Cancellation by either party is not allowed except where ‘Clause 10: Force Majeure’ applies or where the ‘client’ and ‘artist’ mutually agree to cancel the booking (evidence must be provided in writing by both parties). In either event forfeiture of the booking deposit will result.
*IMPORTANT* Where the ‘client’ has cancelled the booking for reasons other than those outlined in Clause 10: Force Majeure’ cancellation fees shall apply and are based on the following:
Where cancellation is made within 48 hours of confirmation no cancellation fee is due unless the event date is within the following 7 days, in which case the full booking fee will be due.
- Where cancellation is made after 48 hours of confirmation but 90 days or more from the event 50% of the total remaining booking fee is due to the ‘artist’.
- Where cancellation occurs within 90 days and up to 61 days of the event 75% of the total remaining booking fee will be due to the ‘artist’.
- Where cancellation occurs within 60 days of the event, 100% of the total remaining booking fee will be due. All ‘client’ cancellation fees must be paid directly to the ‘artist’ within 14 days.
Where cancellation fees are not paid within 14 days the ‘artist’ may take legal action and may refer the amount to a debt recovery company. If referred, the outstanding balance will be subject to the recovery company’s charges on the total amount due. These charges together with all other charges and legal fees will be the responsibility of the defaulting party and will be legally enforceable.
Clause 8: Performance Schedule Changes
Where it is not possible to amend the contract prior to the event (E.g. on the day itself), changes should be agreed between the ‘artist’ and the ‘client’. If an ‘artist’ has been asked and agrees to perform later than the agreed finish time specified in the ‘Booking Contract’ (e.g. extend a 45 minute performance to 60 minutes) a satisfactory additional surcharge should be agreed between both parties. The extra payment agreed should be paid to the ‘artist’ on the day of the event. If the timings of the event are overrunning due to no fault of the ‘artist’, the ‘artist’ is under no obligation to finish later than the time specified in the ‘Booking Contract’ and is still due full payment.
Clause 9: Use of Alternative or (‘Deputy’ or ‘Dep’) Performers
Wherever possible the ‘artist’ should utilise the line-up as represented to the ‘client’, unless the need arises to substitute a performer due to unforeseen circumstances. The ‘artist’ will have ‘Dep’ performers ‘on-call’ to cover all eventualities and reserves the right to use one or more of these should the need arise. The ‘artist’ agrees that any ‘Dep’ performers utilised will have equivalent ability and represent the ‘artist’ to the customary manner in which the ‘artist’ has portrayed themselves to the ‘client’.
If a suitable ‘Dep’ performer is available, the ‘artist’ will utilise them rather than cancel the booking. A reduction in fee for the use of a ‘Dep’ performer is not applicable and neither does it constitute grounds for cancellation unless the ‘artist’ being replaced is of significant celebrity.
On occasion, band line-ups may be subject to change and this may occur without notice unless the band is of significant celebrity.
Clause 10: Force Majeure
No party shall be liable for any failure to perform its obligations where such failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, terrorist activities, death, illness or other incapacity certified by a properly qualified medical practitioner, epidemic, accident, civil commotion, order of Government or Local Authority having jurisdiction in the matter or changes in law.
Any party asserting Force Majeure so as to negate liability shall have the burden of proving it and justifying that they took preventative action wherever possible to counteract the circumstance. If successfully proven then the cancellation fees outlined in ‘Clause 7: Cancellations’ shall be unenforceable.
What happens if I am forced to cancel my event due to COVID-19 restrictions?
If you are forced to cancel a booking due to government guidelines, such as completely banning events over a period where your event was due to take place, then this could fall under ‘force majeure’.
Please be sure to read the guidelines as has been set out by the government here
We understand how stressful this can be for our customers, and so we are offering flexible booking options and advice to our customers by helping them to re-schedule any force majeure cancellations relating to COVID-19 to an alternative date with no additional booking/administration fees from Desi Jockeys. This means you will not have to pay for a second deposit, we will be happy to transfer the already paid booking deposit across to a new date with and help as much as we can to get the dates moved quickly and efficiently if your event lands within a full lockdown period.
If your event is in a period outside of a forced event closure, then our usual terms and conditions will apply.